Frequently asked questions (FAQ)
How long does delivery take?
Delivery times vary based on location, but standard orders typically arrive within 7-10 business days.
What is your return policy?
We have a 10-day return policy, which means you have 10 days after receiving your item to request a return. Please check our refund & return policy Refund policy – Īśvarīya
How can I contact customer support?
You can reach us via email, phone, or live chat on our website.
How should I wash deity dresses?
Handwash gently using cold water and mild detergent. Avoid harsh chemicals to preserve fabric and embellishments.
- It’s best to avoid machine washing, especially for embroidered or delicate fabrics. Handwashing ensures longevity.
- Fabric softeners may affect the texture and vibrancy of the fabric. Use mild detergent instead.
- Spot clean gently using a soft cloth and mild detergent. Avoid scrubbing delicate areas.
- Use low heat and place a cloth between the iron and fabric to protect embroidery and embellishments.
- Wash them as needed, especially after special pujas or festivals, ensuring they remain fresh and sacred.
How do I clean Jewellery?
Wipe gently with a soft, dry cloth. Avoid water and harsh chemicals to maintain shine and durability.